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Ti-Star Vacuum Service.

Star Industries Calgary offers free annual Tri-Star Vacuum service! You can drop off your Tristar vacuum at our location for a FREE servicing and cleaning at any time during our open hours. We offer authentic Tristar manufacturer parts, products & services!

Tri-Star was founded in 1987 as an Authorized Manufacturers Representative for the Compact/Tri Star Home Cleaning System. Tri-Star's President started his career working for the manufacturer in 1976, so together with their dedicated and qualified staff there is well over 50 years of experience standing behind their products and to help you with all of your needs concerning what they believe to be the finest cleaning system in the world today.

Tri-Star's History

Tri-Star's history begins in the 1940's with a company called Interstate Engineering Corporation. Interstate Engineering Corporation designed and manufactured the Compact vacuum. The first Compact vacuum was originally made to clean Howard Hughes Corporation's aircraft. The design of the Compact, with its hose and several attachments, made it easy to clean under seats and the overhead compartments. The Compact worked so well that Interstate Engineering Corporation decided to go public. The first Compact was sold to the public in 1946.

Just like the salespeople of today, the salespeople in the 1940's sold the Compact door-to-door. Over the next 50 years, the Compact would change in color and in weight but the design of the first Compact is very much like the design of the Tri-Star today. 


Cloth Bag

The cloth bag inside your TriStar vacuum is actually a filter. You should always use a disposable paper bag inside the cloth bag and throw the paper bag away when it is full. After about 6 paper bags full, you can turn the cloth bag inside out and shake out any accumulated dust or vacuum it clean with another vacuum cleaner. Never wash the cloth bag as that will reduce it’s filtering capacity. Cloth bags should last for several years and are relatively inexpensive to replace.

Motor Filter

Remove the paper bag and the cloth bag and you will see another filter in a plastic frame. This is your motor filter. Changing this filter regularly will add years to the life of your motor. We recommend replacing this filter after every sixth paper bag.

Exhaust Filter

Tristar exhaust filters filter fine particles that escape from your vacuum. They actually don’t provide any protection to the vacuum itself. However, if your exhaust filter is not changed regularly, it will becomes blocked with dirt and could restrict the exhaust air which will make your motor work harder and run hotter. Check your manual for maximum usage, but change them at least once a year.


Older models came with a flat belt. Flat belts like the one pictured here will stretch over time. This will make your brushroll slip and you will not get the proper agitation of the carpet fibers to get that deep down dirt out. You should change a flat belt every 6 – 10 months to keep this from happening. Newer models may have a cogged or geared belt. Cogged belts should last for many years and do not need to be changed unless they break.

Floor Tools

Hair, string, yarn or any other fiber that gets wrapped around your brushroll is going to make it less effective. Remove these materials often. Use a seam ripper or a pair of scissors. Also, remove the end caps and clean the ball bearings on each end. After 4 or 5 years, you may find that the bristles are softer and shorter. When that happens, it is time to replace the brushroll.

Floor Brush

Both the old metal floor brush and the plastic floor brush on the EXL, MG1 and MG2 TriStar models have replaceable bristles. They are very easy to replace. Don’t throw the brush away, just replace the bristles.


Most TriStar hoses are vinyl covered. Vinyl will last longer if it is cleaned with some kind of protectant. About once a year, clean the hose with a product like Armorall® to keep the vinyl from drying out. Store your hose on a semi-circular hose hanger to avoid sharp bends and kinks. Don’t vacuum up large objects such as wood chips, wads of paper, kid and pet toys or anything that could clog it.


The body is virtually indestructible. Almost no maintenance required. Just wipe it down to keep it clean.

Power Cord

Not really much to maintain here except maybe an occasional wipe down. Some cautionary tips should be followed though. Always make sure to go to the outlet to unplug it; NEVER pull the cord out from a distance. Don’t pull the vacuum by the cord. Check occasionally for scuffs and cuts. Minor abrasions can safely be covered with electrical tape, but if the cut is deep enough so that you can see the copper wire you should replace the cord before using the vacuum again.

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